Customer Testimonials

Customer Testimonials

We have been supplying trees as gifts to thousands of happy customers all around the UK and Ireland since 2003. Do you want to place a gift review? Gift reviews can be placed via the link on the particular product page that your review refers to. Read our existing customer gift reviews. Alternatively, send us a quick email with your review or testimonial.

Have a read of our latest customer testimonials below...

 

Just a quick message to say a massive thank you for making the delivery happen today! 
I think the person I dealt with was called Gareth (so sorry if it is not!). Amazing customer service and I now have a very happy girlfriend on our third year anniversary! 

Thanks again,
Jamie :)

 

Hello,
I was well impressed with my order. I keep looking at my new tree, I cant express how pleased I am. It was a tree that my daughter and I share together. I would like to share my feedback.

Thank you
Mandy D

 

Hi

Thank you so much for making my experience of purchasing a rose bush gift a pleasurable one.
I was looking for a special gift for my mums 70th birthday and roses are her favourite flower. So when I found your website I was a little anxious at first for not being able to pick and see the rose bush before buying it.
When it arrived, it was packed with such care and arrived on time. The rose bush is beautiful and perfect and my mums really pleased with her gift.
I found the whole experience with your company absolutely brilliant and have recommended your service to several work colleagues.

Thank you.
Alison

 

Hi
Thank you very much. My tree arrived and looks great. It's as a memorial to my father so hopefully he will look down on it and bless it with some apples.
Thanks again for prompt fast excellent service.

Julie

 

Hi there,
Just a quick email to pass on my sincere appreciation and thanks for your amazing customer service!
On Friday evening, I ordered a Wild Cherry Tree for delivery to my mum this week, as a wee memorial to my gran who sadly passed away this time last year.
The anniversary is actually tomorrow, so I phoned up your customer service department yesterday once you had opened again for business, to request if at all possible that the tree be delivered by Wednesday.
The guy I spoke to (unfortunately I didn't catch his name) couldn't have been more help - he was lovely, and once I explained the situation to him, he said he would arrange the order to be dispatched that day - offering that this should be plenty of time to ensure it arrived by Wednesday (as my folks live in the Highlands we weren't confident that next-day delivery would be assured).
Anyway, the order actually arrived today - I've just had a phone call from my mum who is absolutely delighted with it and says it will be a fitting way to remember my gran.
So just wanted to say thanks again for the amazing customer service. I've found that sadly, people rarely contact you unless they have some complaint or bug-bear, rather than to express satisfaction with the service/product. I really do appreciate your efforts to get this delivered in time to commemorate the anniversary, so would be obliged if you pass on my appreciation to all involved.
I will have no hesitation in recommending your company to friends / family alike.

E Sheddan.

 

I just wanted to let you know how delighted I am with my tree and the general quality of service from your staff.
Its a great shame there's not more companies that deliver the same sort of personal service as you do.

Kindest regards
S Camp

Hi Team, just have to give you some great feedback. This was such an important gift for my sister's 40th and all had to go well. From the call she made to re-arrange delivery date (lovely Irish voice by the way) nothing was too much trouble, very courteous and friendly to the actual drop today, the 20th. Am so very pleased with your service and if ever the opportunity arises to recommend you'll be top of the tree :) oh dear !
Thanks again for making this a very pleasant transaction combined with the personal touch, job done well guys.
Kind regards,

E Laing

 

My mum phoned me this morning very excited at the arrival of the damson tree. The tree is my surprise Christmas present to her and my sister who live together on a small farm in North Wales.  They have a  cottage garden and orchard and the damson tree will take pride of place so my mum can see it from her wheelchair in the cottage.  My nephew is a tree surgeon and he said the tree is very healthy and will grow wonderfully.  Mum can't wait to make her first batch of damson jam! she's 90 next birthday). I want to thank you so much, I'm so happy that I came across your website just by chance.
Wishing you a very Happy Christmas
Kind regards

G Sherry

 

All my friends love their trees, thank you for all your help.

L Williams

 

Hi, just a quick note to say thank you for the excellent service from yourselves. The lady on the phone was really polite and helpful and the present arrived the next day, even at this busy time of year!
Thanks again,

J Kirkham

 

Thank you very much for the excellent service. My friends have now received their Christmas gifts and are delighted!
Regards,

K Joyce

 

Thank you very much for changing that, excellent service!
Kind Regards

E Watchorn